Administrative Officer job

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INTERNAL/EXTERNAL ADVERTISEMENT

Reference Number: FINA7183
Position: Administrative Officer

Department: Finance
Division: Customer Liaison
Salary: R157 248 – R215 724 per annum (plus benefits)

Minimum Requirements:

Grade 12
Computer literacy
Bilingualism
Good communication skills
1 year relevant experience
Core Responsibilities:

Process / complete correspondence received, handle account enquiries and complete consumer application for final readings to ensure correct billing records
Process application forms for meter test and handle general enquiries to ensure efficient service delivery
Handle enquiries regarding high consumption, water leaks, final accounts, R/D cheques, reconnection of electricity and meter replacements
Complete customer agreements and capture consumer information on billing system and issue receipts
Compile and issue valuation certificates and water and electricity final balance clearance certificates
Find unallocated payments and transfer it to correct accounts, by giving notes to the officials that does the allocations
Handle enquiries on credit control action (termination of services) and make arrangements in extreme cases
Interested candidates whose background and experience match these challenging and exciting positions are invited to apply using an online application form attached to the advertisement on the website of the City of Ekurhuleni (www.ekurhuleni.gov.za) or the intranet (for internal staff).

Enquiries: Tel: (011) 999 7532

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right not to appoint.

Closing date: 2017/10/13

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