Reference Number: FINA6826
Salary: R157 248 – R215 724 per annum (plus benefits)
1 year relevant financial experience
Assist public with wide range of billing account enquiries
Supply information to account holders relevant to billed services
Obtain updated personal information from customers and verify validity against billing record
Issue duplicate statements on request
Consolidate and distribute group accounts to customers
Receive and assist customer with new accounts, transfer of meters and finalisation of accounts
Receive and assist with determination of services deposits and service agreements
Process meter related enquiries into financial workflow process
Review and assist customers with high consumption, water leaks and final accounts
Trace and allocate unallocated customer payments
Perform follow up actions regarding outstanding customer enquiries
Interested candidates whose background and experience match these challenging and exciting positions are invited to apply using an online application form attached to the advertisement on the website of the City of Ekurhuleni (www.ekurhuleni.gov.za) or the intranet (for internal staff).
Enquiries: Tel: (011) 999 7532
Please attach CV to the online application once completed.
Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right not to appoint.
Closing date: 2018/01/25