RECEPTIONIST (DHET) REF NO: 56/04/2017

Chief Directorate: Finance SALARY : R152 862 per annum, Level 05

CENTRE : Pretoria, Head Office

REQUIREMENTS : A National Senior Certificate/Grade 12 or National Certificate (Vocational) (NC(V)) Level 4 certificate An appropriate diploma or equivalent qualification in a relevant field will be an added advantage coupled which at least 1-2 years’ receptionist, switchboard operator or call centre agent experience. Candidates that have 3 years or more frontline receptionist experience will have an added advantage. This receptionist position is the face of the National Skills Fund at head office and requires an individual that is welcoming, presentable, professional and friendly in appearance. The candidate must be fluent in English. Further skills requirements relates to excellent communication and interpersonal skills, administrative skills, time management skills, planning and organising skills. The incumbent must be client orientated, customer focused, responsive and proactive. Good computer skills and a valid driver’s license are requirements.

DUTIES : Greet and welcome visitors and staff daily at the reception area in a friendly manner; Answer telephone calls in an appropriate and professional manner; Direct calls to appropriate staff member or department; Take messages and relay them to appropriate staff members; Respond to enquiries and queries and refer complex enquiries and queries to relevant staff members; Monitor entry access into premises; Receive, attend to and direct visitors to the appropriate office/staff member they are visiting; Ensure visitors have signed in and issue them with a visitor’s slip; Ensure that relevant staff members are informed of visitors; Monitor and ensure reception area and meeting areas are kept neat and quite; Ensure that pamphlets, brochures and other relevant information is available for visitors; Assist with ad hoc office admin duties, sending faxes, photocopying and filing; Arrange parking for visitors; Provide first aid when required.

ENQUIRIES : Mr P Mtshali Tel no: (012) 312 5089 / Mr R Kgare Tel no: (012) 312 5442

NOTE : This position will be based at the National Skills Fund’s head office at Ndinaye Building, 178 Francis Baard Street, Pretoria, Gauteng. Shortlisted candidates may be required to draft reports, perform presentations and undergo competency assessments as part of the selection process.

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