DEPARTMENT OF HIGHER EDUCATION AND TRAINING
POST: RECEPTIONISTS (DHET)
REF NO: 56/04/2017
SALARY: R152 862 per annum, Level 05
CENTRE: Pretoria, Head Office
REQUIREMENTS: A National Senior Certificate/Grade 12 or National Certificate (Vocational) (NC(V)) Level 4 certificate An appropriate diploma or equivalent qualification in a relevant field will be an added advantage coupled which at least 1-2 years’ receptionist, switchboard operator or call centre agent experience. Candidates that have 3 years or more frontline receptionist experience will have an added advantage. This receptionist position is the face of the National Skills Fund at head office and requires an individual that is welcoming, presentable, professional and friendly in appearance. The candidate must be fluent in English. Further skills requirements relates to excellent communication and interpersonal skills, administrative skills, time management skills, planning and organising skills. The incumbent must be client orientated, customer focused, responsive and proactive. Good computer skills and a valid driver’s license are requirements.
DUTIES: Greet and welcome visitors and staff daily at the reception area in a friendly manner; Answer telephone calls in an appropriate and professional manner; Direct calls to appropriate staff member or department; Take messages and relay them to appropriate staff members; Respond to enquiries and queries and refer complex enquiries and queries to relevant staff members; Monitor entry access into premises; Receive, attend to and direct visitors to the appropriate office/staff member they are visiting; Ensure visitors have signed in and issue them with a visitor’s slip; Ensure that relevant staff members are informed of visitors; Monitor and ensure reception area and meeting areas are kept neat and quite; Ensure that pamphlets, brochures and other relevant information is available for visitors; Assist with ad hoc office admin duties, sending faxes, photocopying and filing; Arrange parking for visitors; Provide first aid when required.
ENQUIRIES: Mr P Mtshali Tel no: (012) 312 5089 / Mr R Kgare Tel no: (012) 312 5442
NOTE: This position will be based at the National Skills Fund’s head office at Ndinaye Building, 178 Francis Baard Street, Pretoria, Gauteng. Shortlisted candidates may be required to draft reports, perform presentations and undergo competency assessments as part of the selection process.
APPPLICATIONS: please forward your application, quoting the reference number to: the directorgeneral, department of higher education and training, private bag X174, Pretoria, 0001 or hand deliver to: 123 Francis Baard street (former Schoeman street) Pretoria.
NOTE: Applications must be submitted on Z83 form obtainable from any public service department or on the internet at www.gov.za/documents and must be accompanied by a recently updated comprehensive cv (with three contactable references and certified copies of all qualifications, identity document (id) not older than three months, including drivers licence (where it is required). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African qualification authority (SAQA) and the evaluation certificate from SAQA must be attached. Failure to sign Z83 and submit the requested documents will result in your application not being considered. Candidates whose appointments will promote representativity in terms of race, gender and disability will receive preference. As of 1st July 2006, all new appointments in the public service have to be part of the government employee medical scheme (gems) in order to qualify for a government medical subsidy. Correspondence will only be entered into with short-listed applicants. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to personnel suitability checks (criminal record check, citizenship verification, qualification/study verification and previous employment verification). Successful candidates will also be subjected to security clearance processes. Applications received after the closing date or faxed and emailed applications will not be considered. Note: All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. The successful candidate will be subjected to undergo a compulsory competency assessment and will be required to sign an annual performance agreement, disclose his/her financial interest and be subjected to security clearance.